Inspection Process

SYD Vehicle Inspection Vehicle Inspection conducts visual roadside inspections without removing or repairing any components. The vehicle remains untouched unless the owner permits otherwise.

Buyer’s Guarantee

• The inspection report belongs to the buyer and will not be shared with the seller or any third party.
• Buyers can verbally inform the seller of faults but cannot request SYD Vehicle Inspection to share the report.
• SYD Vehicle Inspection provides advisory opinions but does not make purchase recommendations.

Seller’s Guarantee

• Inspections are purely visual; no parts are opened for diagnostics.
• Test drives follow legal speed limits and require seller consent.
• The vehicle is returned in its received condition unless a fault is found.
• No personal or legal details about ownership are collected.

General Inspection Policies

• Inspectors are highly professional and will show their ID upon request.
• No vehicle components are removed, ensuring the car remains as found.
• All road rules are followed; unregistered vehicles are not test-driven unless a trade plate is provided.
• Inspections must take place in a safe and legal location.

Liability and Limitations

• SYD Vehicle Inspection does not verify legal aspects like ownership, odometer accuracy, or vehicle legitimacy.
• The service is a general visual roadside inspection and does not compare to workshop inspections.
• No warranties or legal certifications (E-Safety, Blue Slip, etc.) are provided.
• SYD Vehicle Inspection is not liable for post-inspection changes to the vehicle’s condition.
• Refunds (partial or full) are possible only for severe engine or gearbox issues found within two days and under strict conditions, requiring a manufacturer’s report.

Remote Purchases

• SYD Vehicle Inspection strongly advises against remote vehicle purchases due to fraud risks.
• Buyers should not rely solely on pictures or verbal discussions.
• If a buyer books an inspection but disagrees with this policy, they can request a full refund before the service starts.

Test Drive Conditions

• Test drives are only conducted when legal and safe.
• Vehicles with major faults (e.g., oil leaks, faulty brakes) are not driven.
• Unregistered vehicles require a trade plate from the seller.
• Manual prime movers are not driven by SYD Vehicle Inspection but assessed while the owner operates them.
• Automatic trucks are driven unless unsafe conditions exist.

Legal Matters

• SYD Vehicle Inspection does not provide legal verification of vehicles or ownership.
• Odometer tampering cannot be detected without official government data.
• Buyers and sellers must verify vehicle legitimacy independently.
• Legal disputes, document verification, and fraud concerns are beyond SYD Vehicle Inspection’s scope.

Vehicle History Report – PPSR

SYD Vehicle Inspection Vehicle Inspection does not provide a PPSR report; clients must obtain it at their own expense.

Repair Dispute & Post-Purchase Inspections

• SYD Vehicle Inspection Vehicle Inspection assists clients in disputes over wrongful vehicle purchases or repair issues.
• Their senior inspectors provide guidance on potential cases but do not guarantee success in tribunals or court.
• Inspections are independent and impartial, addressing concerns raised by clients but without legal involvement in ownership, fraud, or odometer disputes.
• Reports are based only on issues detected at the time of inspection; no mechanical work or dismantling of vehicle parts is performed.
• Clients must agree to all terms before booking, and the service cannot be booked or paid for online without prior consultation.
• Photos or videos taken during the inspection will be included in the report, but pre-existing media from the client will not be considered.

Public Holiday Surcharge

• Inspections on public holidays incur a 150% surcharge due to higher staff wages.
• Clients must call in advance to confirm availability, and no surprise charges will be applied.

Cancellation Policy

• Same-Day Cancellations: A confirmed booking canceled on the same day will incur a $66 admin fee, regardless of the reason.
• Cancellations Within 6 Hours: If a confirmed booking is canceled within 6 hours of the appointment, 50% of the total quoted price will be charged.
• Cancellations Within 4 Hours or No-Show: If a confirmed booking is canceled within 4 hours, the inspector is already en route, or the seller fails to show up, the full quoted price will be charged.
• These conditions apply in all circumstances with no exceptions.